Customer Support

At SkinsMonkey Si, we're committed to providing you with the best possible trading experience. Our support team is here to assist you with any questions or issues you may encounter while using our CS2 skin marketplace.

Frequently Asked Questions

To start trading, simply click the "Start Trading" button on our homepage. Please note that our trading services are currently undergoing scheduled maintenance. We'll resume full services shortly and appreciate your patience.

All exchanges on SkinsMonkey Si are final. Refunds are only granted in cases of confirmed technical errors on our side. We strive to ensure a transparent and fair trading environment for all users.

Users must trade responsibly and follow our fair-use rules. The use of automated trading tools or exploits is strictly prohibited. Please refer to our Terms of Use for more detailed information.

Contact Us

If you couldn't find the answer to your question in our FAQ, please don't hesitate to reach out to us directly:

  • Address: Franin 25, Aleksandrów Łódzki, 95-070, Poland
  • Phone: +48 601 442 391
  • Email: support@skinsmonkeysi.com

Report an Issue

Encountered a problem while trading CS2 skins? Let us know, and we'll investigate it promptly.

A screenshot showcasing the SkinsMonkey Si platform interface with a highlighted area indicating where users can report issues. The image displays a sleek, dark-themed design with bright accents, emphasizing the platform's focus on simplicity and user-friendly navigation for CS2 skin trading.